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This store has earned the following certifications.
Prioritize Your Health: Get a Safe and Reliable Water Dispenser with Food-Grade Materials
Keep your water safe and healthy with our water dispenser, made from food-grade materials. All parts in contact with water are guaranteed to be safe for consumption, making it a trusted choice for health-conscious customers.
Two Modes for Easy Use: 1. Water Dispenser Mode: A single click turns it on and off automatically. The unit switches off within 1 minute for convenience. 2. Table Pump Mode: Press and hold the switch for more than three seconds to keep it running continuously.
Long-Lasting Battery: Our water dispenser pump features an 800MA battery. This battery lasts up to 30-40 days or provides enough power for 4-6 bottles of 5-gallon water on a single charge. No more hassle with frequent recharging!
Worry-Free After-Sales Support: At GetKen, we prioritize customer satisfaction. Our 24/7 customer service team is always ready to help. Plus, we offer an unconditional service for up to 1 year, ensuring peace of mind.
Attention to Detail: Our water dispenser is designed to fit 2.16-inch gallon buckets only. Please check your bucket's diameter before purchasing to ensure compatibility.
Important Note: Please charge the water dispenser using a 5W charger. Excessive power can damage the battery.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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